To identify the duplicate folder, click one of the duplicate folders on the left pane. In the navigation pane (left-side pane), expand Root Container, and then expand Top of Information Store.In the top pane, locate the line that corresponds to your mailbox, and double-click it.If you are prompted for a profile, select your profile name, and then click OK.Use MDB_ONLINE when calling OpenMsgStore.Click on the Tools menu, then click Options.
Use MFCMapi to identify the duplicate folders.Exit Outlook and close OWA on all workstations that are connected to the user mailbox.
The issue is caused by a mobile device or a third-party server application that synchronizes with the Exchange Server mailbox may unexpectedly introduce the duplication and it will be resolved by providing and instructing the customer to perform the steps outlined below. ĭuplicate folders in your Microsoft Exchange Server mailbox when view the Outlook folder list.ġst Troubleshooting that can solve the issue:Ĭheck OWA if the issue not present so try to recreate the Outlook profile. Let’s look at an issue with Outlook user facing Duplicate Folders in Outlook.
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